Website accessibility

We have tried to make this website as accessible as possible to users. We hope that the design and layout meets your needs, and we will continue to work to improve the accessibility and usability of the website.

The interface for navigating the website is intended to be easy to use. It is consistent throughout the site and the pages are arranged in an understandable hierarchy.

This a responsive website that works across devices (PC, laptop, tablet and mobile) and it may be that one of these devices provides better accessibility than another for you.

If you have any suggestions or are experiencing any difficulties in using this website please contact us by email:

Alternative Formats

All the information contained on this website can be provided in alternative formats on request. We are happy to provide the information by email, post or on the phone. Email The Collection or by phone 01522 782040 and tell us about your requirements and we will do our best to meet them.

Language and Text

• We use Plain English as much as possible, avoided unnecessarily complex language, jargon and acronyms.
• Our aim is that text should be legible and readable with good size and contrast.
• You can use the Ctrl key and the + (plus) key to increase the size of the text, and the Ctrl and the - (minus) key to decrease the size.
• We have tried to make links within text easily identifiable.

Screen Readers

• For screen reader software, we have avoided words for links such as ‘click here’ or ‘more’. Instead, the text of the link describes the destination.
• There is no ‘autoplaying’ of video or audio.
• Your browser will support simple keyboard access on this website. For instance, you can use the Tab key to cycle between selectable things, and the Enter key to select them.
• We have tried to make our website compatible with all browsers. However, if you are using an older browser, the website may not format correctly in which case it will not be as easy or enjoyable to use. In this case for this website and other websites your experience will be improved by downloading a newer version of a browser.

Social Media Accessibility

• We do not use images, video or audio on twitter or Facebook without providing information and context in the tweet or post. We never use images, video or audio as the sole source of information in a tweet or post.
• If you are have problems viewing our tweets on the Twitter website, you may wish to try This is a web accessible alternative to the website.
• Facebook's main site has various accessibility options to improve the usability of the site for different users, and the the mobile version of Facebook may work better with assistive technology for some.